» Privacy Policy

Visitors to TELUS World of Science - Calgary, referred to here by our legal name the Calgary Science Centre & Creative Kids Museum Society, expect that their children will take part in fun, learning experiences. They also expect that the learning will occur in a safe and secure environment. We are now ensuring that the personal information you provide to us will be safe and secure as well.

The Calgary Science Centre & Creative Kids Museum Society has put in place a number of measures to ensure that your personal information is handled to the same standards now required of business organizations in Alberta. Our commitment to personal privacy exceeds the requirements set by the Alberta Government for non-profit organizations.

Personal information is provided to us when you:

• Purchase a membership, a Value Pass or a Creative Kids Museum Access Pass
• Make a donation in person, over the phone or online
• Register a child in a program or event, such as our Science Camps or a birthday party event
• Pay for a service or admission with a credit card
• Purchase tickets online
• Volunteer or become an employee of the Calgary Science Centre & Creative Kids Museum Society

• Credit card information: enables us to process your payments for entrance fees, program registration or donations
• Home address, phone number, e-mail address and names of family members: tells us who you are when you buy a membership or make a donation; who among your family are to be included on the membership card; and how we can communicate with you
• About your children (name and age of child, names of parents or guardians, and any medical conditions): provides us with the information we need to register your child in the right program and enables us to ensure your child’s safety and security while in the care of the Science Centre

As a participant in the Calgary Science Centre & Creative Kids Museum Society activities, we may invite you to attend special or educational events or to contribute your time, talent or funds for Science Centre initiatives. You will always have the option of not providing certain personal information or choosing not to receive communications from us.

Guests who simply want to explore the exhibits and pay their admission in cash need not provide any personal information. Personal information is not collected for children who take part in Science Centre programs or events as part of a school or community group.

From time to time, however, photographs may be taken of children at the Science Centre by the media or used in the promotional materials prepared by Science Centre staff. In all cases, parents will be asked to sign a release for the taking and use of photographs. The provision of a release is optional and does not limit your child’s participation in Science Centre activities and events.

The information you give to us is for the exclusive use of the Calgary Science Centre & Creative Kids Museum Society does. We do not sell, loan or trade names of guests or donors to other organizations or individuals. We will require your explicit consent to use your personal information for purposes other than those provided for in this statement. Under the provisions of the Alberta legislation, the Science Centre may disclose your personal information:

• To a person who we are satisfied is requesting information on your behalf
• When permitted or required by law; or
• To a public authority if, in our reasonable judgement, there appears to be an imminent danger which could be avoided by disclosing the information.

• e-mail at privacy@calgaryscience.ca
• telephone the business office between 9:00 and 4:00 mst at (403) 268 – 8320 and ask to be connected to the Privacy Officer
• write to the following address:

  Attention: Privacy Officer
  Calgary Science Centre
  PO Box 2100, Stn M, #73
  Calgary, AB T2P 2M5

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